Privacy Policy

Last updated: September 18, 2026

Lunora is operated by DEVIN LYNDELL LLC, 644 W Dana Ave, Mesa, AZ 85210, United States. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, place an order, contact us or use our services.

Information we collect

We collect your name and email, along with billing, shipping, order and support information that you provide when you shop with us or contact us.

We collect information that you provide directly to us, including your name, billing address, shipping address, email address, phone number, order details, product preferences and messages sent to customer service. We also collect payment confirmation details needed to process your order. Full card numbers are processed by secure payment providers and are not stored by Lunora.

When you visit our website, Shopify and related service providers may automatically collect technical information such as your IP address, browser type, device information, pages viewed, referring pages, approximate location, cookies and similar identifiers.

How we use your information

We use your personal information to process and fulfill orders, accept payments, ship products, provide order updates, respond to customer service requests, prevent fraud, maintain account and transaction records, improve our website and services, comply with legal obligations and operate our business.

We use your data to process orders and improve our service. For example, we use your shipping address to deliver your order, your email address to send order and support messages, and website usage information to improve navigation and store performance.

Cookies and similar technologies

We use cookies and similar technologies to run the website, keep your cart working, remember preferences, understand store usage and improve the shopping experience. You can control cookies through your browser settings, but some store features may not work correctly if essential cookies are disabled.

Sharing of information

We share personal information with service providers only as needed to operate the store. These providers may include Shopify, payment processors, shipping carriers, analytics providers, fraud-prevention providers, email services and professional advisers. We may also disclose information if required by law, regulation, legal process or to protect our rights, customers and business.

Data retention

We retain order, transaction and customer service records for as long as needed to fulfill the purposes described in this policy, including tax, accounting, fraud-prevention, dispute-resolution and legal compliance requirements. In general, order records may be retained for up to 7 years unless a longer period is required by law. Customer service messages are retained only as long as needed to resolve requests and maintain business records.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal information. You may also opt out of marketing emails by using the unsubscribe link in those emails. We do not sell personal information.

Security

We use reasonable administrative, technical and organizational measures to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

Children's privacy

Our store is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

International processing

Our store and service providers may process information in countries other than your country of residence, including the United States and Canada. We take steps designed to protect personal information in accordance with this policy.

Contact us

If you have questions about this Privacy Policy or your personal information, contact us at service@devinlyndel.com.

DEVIN LYNDELL LLC
644 W Dana Ave, Mesa, AZ 85210, United States